Overview
On this episode of Build Your Network, Host Travis Chappell interviews Josh Haynam the co-founder of Interact Quiz Builder, used by over 30,000 businesses.
Topics Discussed:
- About Josh Haynam
- Started his first company in high school.
- He started Interact Quiz Builder in college and it’s his first company that’s succeeded.
- His company is a freemium model with over 50,000 users.
- He’s most excited about how they get to scale the company.
- More people are jumping in to using quizzes as a marketing tool.
- They’ve gone from getting a few clients a week to getting hundreds in a day.
- What’s been your biggest win so far?
- Not trying to do everything himself.
- When he tries to do everything himself he gets stuck.
- Last year this time, he hired an operations manager.
- He then began started thinking in more of a strategic capacity.
- Tell us about a time where you made the wrong decision.
- He gets sucked into the cycle of wanting to sell the product.
- It’s a waste of time to get people on the phone and explain the product, there’s no reason to go directly to the end-user.
- Failure should be normalized because everyone experiences it.
- What are you looking to do right now in the business?
- The vision for 2018 is to figure out how to remove as many roadblocks as possible.
- Things that hold their customers back from being successful in the program.
- Ease-of-integration into other systems.
- How easy can we make it to get this whole system set up?
- The vision for 2018 is to figure out how to remove as many roadblocks as possible.
- Do you believe that what you know or who you know is more important, and why?
- They’re both important, but at different times.
- You have to have both tools and know when to use each one.
- Tell us about a time in your life when a connection led to a moment of success?
- Using influencers to promote their brand has been huge.
- One of the first influencers was Marie Forleo.
- They used this as a jumping-off point to get in front of many other people.
- How crucial was this connection to the growth you’ve seen?
- Pretty crucial, there’s a distinct uptick in growth since then.
- Why do you think that so many people neglect to network, though it’s extremely crucial?
- It’s a real thing and people are used to getting rejected when they ask for things.
- There are a lot of reasons why fear develops, but people just fear rejection and are afraid to hear a “no.”
- What is a tip you have for people to overcome the fear of rejection?
- Only reach out it:
- You have something of value and expect nothing in return.
- Ask for advice and expect nothing in return.
- Josh does both of these things.
- He always leads by asking for advice.
- When you reach out cold, what does the body of your email look like?
- He sent the founder of Wikipedia a cold email.
- His subject was “Advice on Writing?”
- The body asked him if he could respond to questions via email or jump on a quick call.
- He responded via email immediately.
- You have no idea if someone will reach back out, so you’ve just gotta do it.
- He sent the founder of Wikipedia a cold email.
- One piece of advice to becoming a better relationship builder:
- Drop your ego.
- If you go into things acting or thinking that you deserve something, people can tell.
- He doesn’t mean positioning yourself as a fan, that doesn’t work either.
- Be genuinely interested in what the person has to say.
- He met the CEO of Whole Foods and experienced him genuinely asking questions about his small software company about nutrition.
- Don’t interrupt, listen.
- What’s your best practical tip to leave a conversation you no longer want to be a part of?
- If the person is totally rational, it’s just not a good fit – he’ll just say that.
- Hey, I don’t think it’s a good mutual fit here, but here’s my contact info and it was awesome to meet you.
- If the person is not rational, you have to kind of treat it like a bull in a ring.
- Run them around in circles until you tire them out.
- Don’t prolong things and make it worse, just be kind and stay the course until it’s over.
- If the person is totally rational, it’s just not a good fit – he’ll just say that.
- Only reach out it:
The Random Round:
-
- What profession other than your own do you think it would be fun to attempt?
- Personal Trainer
- If you could sit on a park bench with anyone for an hour who would it be, and why?
- Malala Yousafzai
- How do you like to consume content best, books, blogs, podcasts, or videos?
- Books, only written paper books.
- What is one of your most favourite books that you’ve read recently?
- Every Good Endeavor
- Give us a glimpse of your morning routine
- Up at 5 am
- Overnight oats for breakfast and coffee
- Rest for 30 min
- Hit the gym, run and do weights
- Shower and get to work
- What is your go-to pump up song?
- History by Jay-Z
- What are you not very good at?
- Skiing
- What is one place where we can find you online?
- LinkedIn – Josh Haynam
- Tryinteract.com
- What profession other than your own do you think it would be fun to attempt?
Tweetable Quotes:
- When you try to do everything yourself, you get stuck.
- Only reach out if you have something of value or are looking for advice and expect nothing in return.
- Drop your ego at the door and go in with an open mind.
Resources Mentioned:
Buildyournetwork.com– Podcast website
BYN.media/fb – Facebook Group
Tryinteract.com – Josh’s site
The Four-Hour Work Week – Book by Tim Ferriss
Every Good Endeavor – Book by Timothy Keller
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